If you've already registered for the test or taken the test within 30 days, and request a refund, we will deduct the cost of the voucher ($125) from your refund. If your purchase includes a voucher code ($125 value) to take the Intuit QuickBooks Certified User exam, you will lose this voucher if you refund your purchase within 30 days. Use of QuickBooks Certification Voucher before refund QuickBooks Payments account subject to eligibility criteria, credit, and application approval. For more information on managing user rights or deleting clients, please see here. Removal of the Client Discount for the subscription will not terminate the QBOA customer’s user rights. Please note, if you use any of the included QuickBooks Certification vouchers within 30 days, we have to deduct the cost of the vouchers ($125 each) from your refund.Īfter 30 days, we'll stop your monthly subscription for live services (these include weekly live classes, Q&A sessions, and "ask the instructor") but you can keep your access to the entire learning library (including all updates to those courses). The QuickBooks customer will not receive a pro-rated refund. To cancel your membership, please send an email to within 30 days of purchase and you'll receive a full refund. Please note, if you use any of the included QuickBooks Certification vouchers within 30 days, we have to deduct the cost of the vouchers ($125 each) from your refund. If you're not satisfied for any reason, please send an email to within 30 days of purchase and you’ll receive a full refund. We will, however, keep your credit so that you may attend another class in the future. we do not provide refunds if you don’t attend class. If you attend class and it doesn't meet your expectations, just let your instructor know by the end of the first day of class. To cancel your seat in a live class, please notify us at before the first day of your class and you'll receive a full refund. We’ve grown through the years and are very proud of our success, but we’re still a small business that uses QuickBooks, just like the people we serve! We care because we truly understand the pressures and problems of running a small business. We work very closely with Intuit to help improve QuickBooks, train customer support teams and create special classes and certifications. Way back in 1998, Intuit (the makers of QuickBooks) officially partnered with Real World Training as their QuickBooks training partner (quite an honor then… and now). It’s not easy to find folks like this…QuickBooks experts that truly care about our students. They’ll take the time to research your toughest questions and spend as much time as you need to become a confident QuickBooks user. Our instructors meet you at your level of knowledge. That’s not a slogan or motto…it’s who we are. There are lots and lots of software trainers out there in the world…but we started Real World Training because we just plain want you to be more successful with QuickBooks. Here’s our favorite quote… People don’t care how much you know…until they know how much you care.
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